A messy story could confuse, or even annoy, an interviewer, which is the opposite of an ideal outcome. Even if a candidate tells a story in which they were the hero, if it is not delivered well, the message may get lost in translation. The STAR method comes in handy during interviews because many candidates have trouble focusing their stories on information that will help them impress the interviewer. Using the STAR method to answer interview questions “We use this method so that we know that we’re going through and telling a story that has a beginning, a middle, and an end,” Dudley said.
This method allows you to tell a fluid story starting with the situation, moving to the task you were assigned, going onto the action you took, and finishing up with the result of what happened in this particular instance- so hopefully it was a good one. STAR stands for Situation,Task at hand, Action you took, and Result. The STAR method is a procedure taught to help people provide thoughtful answers that contain fully-formed beginnings, middles, and ends. “Personally I don’t like acronyms because I think they’re very forced, but this one works…it’s the way to answer these questions in an interview,” Dudley said.
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Ladders spoke with Denise Dudley, behavioral psychologist and founder of SkillPath Seminars, to learn what the STAR method is, how to use it in interviews, and how to practice this method of storytelling. We might all be experts in our field, but that doesn’t mean we’re expert story tellers, which is where the STAR method comes in to save the day. That’s why, when it comes to landing the job, the key to acing an interview comes down to telling great stories about your past achievements.
While potential employers are always concerned with your hard skills as well as past performance in a job, they are able to find most of that from your resume. This article was updated on September 23, 2021.
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